Frequently Asked Questions (FAQ)

We provide a complete range of IT consulting services, including custom software development, data analytics, secure cloud computing, advanced cybersecurity, IT management, and digital transformation solutions tailored to Australian businesses. Contact us
Illuminate IT Australia has over 9 years of experience delivering innovative and effective technology solutions to businesses across Australia, ensuring proven results and authority in the IT space.
Yes, we design every solution to fit the specific goals and challenges of each client. We ensure our services align perfectly with your business requirements, providing scalable technology that grows with you.
We serve a wide variety of industries, including finance, healthcare, retail, education, and manufacturing. We specialize in tailored IT solutions for small to medium-sized enterprises (SMEs).
Yes, our cloud computing experts can help with full cloud setup, migration, integration, and management in Sydney and beyond. We prioritize top-level security and reliability for your cloud infrastructure.
Absolutely. We offer complete cybersecurity solutions, including proactive risk assessments, data protection, firewall setup, and ongoing 24/7 monitoring to keep your systems safe from advanced threats.
Yes, our experienced development team creates custom software applications designed to significantly improve your business operations, efficiency, and overall performance.
We follow strict industry best practices, use advanced diagnostic tools, and maintain regular client feedback loops. We also adhere to ISO standards (if applicable - insert your specific certification) to ensure every project meets the highest quality and reliability standards.
Yes, we offer both on-site and remote support across Australia to ensure quick, reliable, and around-the-clock service for all your IT needs, minimizing downtime for your business.
You can reach us directly at 1300 101 763 or visit us at 160 Winstanley St, Carina Heights QLD 4152. You can also contact us through our website to discuss your IT requirements and request your free, no-obligation consultation.
We charge a $69 call-out and diagnostics fee, plus a $149 standard service fee per hour.
Yes, we offer reliable repair services for computers, laptops, and printers, covering both hardware and software issues for home and business users.